DHL Express
FAQ

Electronic form for individuals Goods less 200 Euro or 31 kg

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In accordance with paragraph 2 of Article 29 of the Code of the Republic of Kazakhstan "On Customs Regulation in the Republic of Kazakhstan", all goods are subject to customs control. In particular, paragraph 3 of Article 176 of the Code of the Republic of Kazakhstan "On Customs Regulation in the Republic of Kazakhstan" establishes that a Passenger Customs Declaration (PCD) shall be used for the customs declaration of goods for personal use.

 

DHL INTERNATIONAL KAZAKHSTAN LLP (DHL Express) expresses its respect and thanks you for using the services of our company. DHL Express can offer you the services of a Customs agent for a fee. If you wish to use our services you will need to fill out and sign an electronic Contract Form, provide a copy of your identity card (both sides in good quality) and pay the DHL Express Customs Agent's fee of 4,000 tenge per consignment note.

Fill out the electronic form

Click on the image to fill out the documents!

Click Here!

 

 

If you want to make customs clearance of the cargo yourself, you can read the detailed instructions by following the links below. 

Here - Self-registration at the airport of Almaty 

Here - Self-registration at the airport of Atyrau

Here - Self-registration at the airport of Astana

If you would like to transfer your cargo documentation to other customs agent to arrange customs clearance, you can request cargo documentation from DHL Express by sending an email to  p.customs@dhl.com

 

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