Enter to the page with payment for customs declaration

Track Shipment


Dear DHL clients. Since January 1, 2020, the decision of the EEC Council (Eurasian economic Commission) No. 107 establishes the following cost and weight norms, goods for personal use transported by the carrier are imported into the customs territory of the Eurasian economic Union without paying customs duties and taxes: the cost is up to 200 euros, the weight is up to 31 kg. We also note that the classification of goods as goods for personal use is assigned to the customs authorities, which proceed from the statement of an individual about the goods being moved, the nature and quantity of goods, the frequency of movement of goods and annex No. 6 of the decision of the Council of the Eurasian Economic Commission No. 107 of December 20, 2017 "certain issues related to goods for personal use", which establishes categories of goods not related to goods for personal use.

The basic rules of customs clearance

Dear Clients!

     We'd like to draw your attention to the fact that all goods transported across the border of the Republic of Kazakhstan shall be subject to mandatory customs clearance in the manner and under the conditions stipulated by the customs legislation of the Republic of Kazakhstan..

     Also let us remind you that in accordance with the requirements of the customs legislation of the Republic of Kazakhstan customs regime shall be declared by the recipient within two months after the placement of goods in a bonded warehouse, ie after goods crossing the border of the Republic of Kazakhstan. This requirement also applies to goods that arrived at the transit declaration to the final destination. DHL Company reserves the right to return the goods to the sender in case of non-compliance by the recipient of the foregoing requirements of the customs legislation of the Republic of Kazakhstan.
Our advantages


  1. DHL is the integrated provider of services for the transportation and customs clearance
  2. Additional services provided by DHL allow to minimize client participation in the process of customs clearance
  3. DHL as the customs representative shall pay customs duties and charges for the customer
  4. Customs coordinators of DHL are always ready to provide information support and help in solving complex problems in customs clearance
  5. The ability to perform customs clearance in the Kazakhstan cities of Almaty and Atyrau